Returns & Exchange Policy
Returns & Exchanges
WE ONLY OFFER STORE CREDIT FOR RETURNS. WE DO NOT ISSUE REFUNDS TO ORIGINAL METHOD OF PAYMENT.
Twerkish Boutique must receive your return items within 10 days of the customer having received the package. Eligible items will only be accepted for store credit. ABSOLUTELY NO REFUND WILL BE GIVEN
We must receive your return within 10 days of your order date to be eligible for a store credit. International orders are allowed 30 days.
Returns must be free of any stains from makeup and scents, unworn, unwashed, and with all tags attached to be illegible for a store credit. Please include your package slip with the return.
Returns must be received within 10 calendar days of receiving your order (unless otherwise noted at purchase). International orders have 30 days from receiving your order to return merchandise. The 10 days/ 30days start from the day the order was received by the customer. Returns older than 10 days will be rejected, and you will be contacted to have them shipped back to you at your expense.
Sale items are final and cannot be returned or exchanged.
If items are sent back past the return policy period, the customer is responsible for return postage.
Shipping charges are non refundable.
If we suspect a customer of WARDROBING (wearing the items and sending them back as a return) NO CREDIT will be issued and they will be blocked from our site permanently.
WHERE DO I SEND MY RETURN TO?
3246 N Miami Ave, Suite A, #370118
Miami FL, 33137
HOW WILL I RECEIVE MY STORE CREDIT?
Expect an emailed E-Gift card within 3 business days of the delivery of your Return at our location.
CAN I MAKE A RETURN PAST THE 10 DAYS PERIOD FOR STORE CREDIT?
Unfortunately we cannot accept clothing past the 10 days return policy for store credit. If items are returned past this period the customer will be required to pay a shipping charge to have the items sent back.
The following items are non-returnable.
- All Swimwear
All sale items
If you wish to exchange your item for another size, you must return your unwanted item back to us within 10 days. After we receive, inspect and approve your item, we will issue a store credit via E-Gift card. You may then place an order for the desired size using your store credit.
Defective items must be reported within 24 hours of package arrival, if not reported within that time frame, we will not issue credit. If you have received an incorrect item, please contact us within 24 hours of receiving your package.